MarketingPublic RelationsSocial MediaCustomer Service is Not Optional in Social Media ChannelsDoes your brand respond to all customer inquiries, or complaints, within your social media channels? A brand should consider customer... Read More
DataLocalMarketingPublic RelationsSocial MediaSocial Media Analysis of the “Where’s Bernie” PromotionJust how negative were the online conversations surrounding the “Where’s Bernie” promotion on May 24th, 2011? While at least one... Read More
LocalMarketingPublic RelationsSocial MediaGreed Ruins Milwaukee Brewers’ “Where’s Bernie” Scavenger HuntThe Milwaukee Brewers received a lot of attention this week with the “Where’s Bernie?” promotion. There is the photo above,... Read More